Armchair provides a service that's second to none. Our service takes you through our simple three stage process: the initial booking, service delivery and finally account management. All these are designed to ensure 100% customer satisfaction.
Our Operational Team
Armchair’s years of experience in the business of coach travel is reflected in our Operational Team. Armchair believes that your first contact should be with someone who can offer you complete expertise. The operational team can offer you this expertise needed from simple coach hire to complete journey management, including guides, couriers, catering and baggage handling.
The Operations Team remains in close contact with our customers to ensure that all requirements are met and communicate with the drivers throughout your journey. This close link ensures that the Armchair Team gives quality service creating a specific moment of value for the customer.
Armchair drivers are our front-line customer service representatives. They consistently ensure our customers receive complete expertise and quality service. Armchair selects its drivers based on their experience and professionalism and all Armchair drivers are PCV licence holders. All our drivers deliver detail to quality and safety as they know this is key to ensuring we meet your expectations.